Privacy Policy
Last Updated: 13 June 2025
1. Our Contact Details
For any questions regarding your data, please contact us at:
Email: [email protected]
2. What Information We Collect and Why
We collect personal information for the following purposes:
- To Respond to Your Queries (Contact Form):
- Information Collected: Your name, email address, and the content of your message.
- Lawful Basis: We rely on your consent, which you provide by choosing to submit the form. You can withdraw this consent at any time.
- To Understand Website Usage (Analytics):
- Information Collected: We use Google Analytics to collect information about how you use our website. This includes your IP address (which is anonymized), browser type, operating system, which pages you visit, and how long you stay on them. We do not collect personally identifiable information through our analytics.
- Lawful Basis: We rely on your consent, which you provide by accepting cookies via our cookie consent banner.
3. Who We Share Your Information With
We do not sell your personal information. We only share it with the following third-party service providers to operate our website and services:
- Google Analytics: We use Google to provide our website analytics. Google acts as a data processor and is subject to its own strict privacy policies. You can learn more about how Google handles data by visiting Google's Privacy & Terms.
- Cloudflare: When you submit our contact form, the information is stored on our behalf using Cloudflare's services (specifically, Cloudflare Pages and KV storage). Cloudflare acts as a data processor to provide this hosting and storage infrastructure. You can view Cloudflare's Privacy Policy for more information.
4. How Long We Keep Your Information
We have a data retention schedule in place:
- Contact Form Submissions: We retain information from contact form submissions for 12 months after your query has been resolved, after which it is securely deleted.
- Analytics Data: Our Google Analytics data is automatically deleted after 14 months.
5. Your Data Protection Rights
Under UK GDPR, you have rights over your personal information:
- Your right of access: You can ask for copies of your personal information.
- Your right to rectification: You can ask us to correct inaccurate or incomplete information.
- Your right to erasure: You can ask us to delete your personal information.
- Your right to restriction of processing: You can ask us to limit the use of your personal information.
- Your right to object to processing: You can object to us processing your data.
- Your right to data portability: You can ask that we transfer your information to another organisation, or to you.
- Your right to withdraw consent: You can withdraw your consent at any time.
To make a request, please use the contact details at the top of this notice. We will respond within one month.